Privacy Policy
This privacy policy sets out how Tawakal Express Australia Pty Ltd uses and protects any information about you when you use our services.
Tawakal Express Australia Pty Ltd is a Money Services provider that enables customers to send money to their loved ones.
Tawakal Express Australia Pty Ltd is the "controller" of your personal data and you, our customer, are the "data subject". This means that Tawakal Express Australia Pty Ltd determines the purposes and means of the processing of your personal data, while respecting your privacy rights.
We may collect and process the following information about you: You do not have to disclose any of the following data to us. However, if you choose not to, we may not be able to provide you with the service.
Information that you provide us in the course of using the Service, including your name, address, date of birth, personal identity number, email address, telephone number, and proof of your identity such as your passport, driving license, national ID card etc.
To facilitate the Service, we request certain third party personal data from you such as your recipient's full name, physical address, email address, and phone number.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your transactions
- To verify your identity
- To collect payment for your use of the service
- To send transaction alerts to you and/or the recipient of your remittance
- To provide you with information about the service
- To send you marketing notices, service updates, and promotional offers
- To comply with applicable laws, regulations, and rules, such as those relating to "know-your-customer", anti-money laundering and counter-terrorist financing